Privacy Policy
Who we are
HAUTEK is a small software team based in Malawi. This page explains what happens to the information you share through this website. If anything here is unclear, write to [email protected].
What we collect
This site sets no cookies, runs no analytics and shows no advertising. Nothing follows you while you read it.
The only personal information we receive is what you type into the contact form: first name, surname, email address, phone number, your message, and your consent for us to reply. Keep that first message to what you would say in an opening email.
How we use it
We use these details for one purpose: to reply to you, answer questions, quote projects and manage the work you hire us for. We never add you to a marketing list, and we send no newsletters.
Where your message goes
The contact form sends your details through Web3Forms (web3forms.com), a form relay service, into our Proton Mail inbox, where we read and reply. Both services move data over encrypted connections, operate outside Malawi and publish their own privacy policies, which govern the part they handle.
How long we keep it
Your message stays in our inbox while the conversation is useful, and old enquiries are cleaned up from time to time. When you ask for deletion, we delete. Any records Web3Forms keeps on its side follow its own terms.
Who else sees it
We do not sell your details and we do not share them beyond the services named above. If a project starts, the providers that project needs, such as a host or an app store, are agreed with you as part of that project.
Your rights
You can ask for a copy, a correction or the deletion of what we hold, at any time, at [email protected]. We act on requests within a reasonable time.
The law
Malawian law applies to the personal data we process, including the Data Protection Act, 2024. This page is our plain-language summary of how we handle your details.
Changes
When our practice changes, this page changes with it and the date at the top moves. The live page is always the current policy.
Contact
Email: [email protected]
Phone: +265 981 174 427