Terms and Conditions
About these terms
These terms describe how this website works and the general shape of working with HAUTEK. Every project runs on its own written proposal or agreement, and where a proposal and this page differ, the proposal wins.
Who we are
HAUTEK is a small software team based in Malawi. We design and build mobile apps, websites, web applications and custom software.
This website
You are welcome to read these pages and contact us. The words, design and images here belong to HAUTEK. The site is provided as it is: we write it carefully, but nothing on it is a contract, an offer, or professional advice.
Starting a project
A project starts with a conversation, then a written proposal: scope, price, payment schedule, timeline, and what counts as done. Work begins when both sides agree in writing.
Quotes and payment
Prices are quoted per project, in the currency stated in the proposal, and payment follows that proposal's schedule. Where a payment falls overdue, we pause work after a written reminder.
Deliverables and timelines
Dates in a proposal are good-faith estimates. Waiting on content, feedback or third-party approvals moves the timeline, and we tell you when that happens.
Revisions
The proposal states how many rounds of review and change are included. Larger changes beyond that are quoted separately before they begin.
Intellectual property
When a project is paid in full, you own the deliverables the proposal lists: the designs, code and content made for you. HAUTEK keeps its general tools, internal libraries and know-how, and may reuse them on other work. You confirm that any content you hand us, such as text, images or data, is yours to use.
Third-party services
Projects normally use services such as hosting, app stores, domains or form relays. Those services carry their own terms, and your accounts, credentials and billing with them are yours unless our proposal says we manage them for you.
Warranty and liability
We fix defects in delivered work within the support window of the proposal. Our liability on a project is limited to the fees you paid for that project. Neither side is liable to the other for indirect loss, such as lost profit or lost data, except where the law does not permit that limit.
Disputes and governing law
These terms and all projects follow the laws of the Republic of Malawi. If something goes wrong, we start by resolving it directly, and Malawian courts are the fallback.
Changes to these terms
We update this page as our practice changes and move the date at the top. Agreements you sign keep the terms they were signed with.
Contact
Email: [email protected]
Phone: +265 981 174 427